FAQ

Please contact us to discuss your international order.

All cancellations are subject to a 20% Service Charge (5) five days after the order date.  Our product is made to order.

We use solid wood and furniture-grade veneers in the construction of our furniture. We NEVER use MDF or any other form of particleboard. We do not take shortcuts in construction. If it looks like a raised panel door… Guess what? It is. We use solid planks on the backs of our case goods, NEVER 1/4″ plywood or pressboard. Our dovetails are tight and NEVER require pins.  Having had the opportunity to examine furniture made by other makers with a “similar” look. We are quite confident that our quality and finish far exceed our competition.

Our finish holds up very well to water rings from cold beverages. Occasionally a hot mug of coffee or tea may leave a steam mark.  Steam will get under almost any finish.  But, it should dissipate with a hair drier if caught quickly. 

Damages and shortages must be reported within 5 days of receipt of merchandise. Every piece is thoroughly checked and carefully packed before shipping. All goods are shipped insured. Upon receipt, the carrier assumes full responsibility for the safe arrival of the merchandise. Should the package or any portion be damaged apparent or otherwise, a claim must be filed with the carrier. Apparent Loss or Damage must be noted on the Freight Form and signed by the driver. Failure to do so will result in the refusal of the carrier to honor any and all claims. The carrier will have the necessary forms for filing. When damage is non-apparent until the merchandise is unpacked, a claim for concealed damage must be filed. Upon discovery, a phone request must be made to the carrier for inspection. The carrier is responsible for concealed damage and upon request, will furnish the necessary forms. Pending claims for damaged merchandise are not valid reasons for withholding payment. Damage due to packing error will be replaced or repaired at our discretion. Shortages will be replaced with like goods.

All Sales Are Final. Each piece is handcrafted to order. We cannot accept returns except in the cases of damage or error in order processing. If there should be a discrepancy with your order, contact us for a return authorization, if necessary. All returns must be requested within (5) days of receipt of merchandise and must be returned in the original box to prevent damage upon return. The customer is responsible for all freight charges and a 20% restocking fee for all returned merchandise.

Door-tp-door delivery service within the Continental United States is included in our prices.

Contact us to discuss delivery options to outlying states and territories or international destinations.

The State of Michigan requires that a 6% sales tax be added to all orders shipped within the state of Michigan.

Orders shipped to states other than Michigan do not incur this Sales Tax.

Shane and Kandas officially retired in 2017 and moved to Michigan. We are now semi-retired, and Shane is building a limited number of beds year during the warmer Michigan months of May through September.

Shane Rodarte Furniture Maker is located in Muskegon, Michigan along the Lake Michigan shore.  Each of our furniture products is made to order.  We do not stock inventory so we do not have a showroom.  Please browse through our blog to view our products.  

You are welcome to schedule an appointment to visit our studio to view products that are in process or ready to ship to their new owners.  Local clients are also welcome to pick up their orders.  Please let us know when placing your order that you would like this option.

At this time, we are not accepting new wholesale dealers.

Shane finds inspiration by visiting museums and thumbing through antique primers and old magazines. However, our clients are our primary product development partners.

Our top-selling painted finish is XJ – black on java, followed by RX – red on black and XR – black on red. Natural is the favorite cherry finish.

We incorporated in 1998 under the name Wood Designs, Inc. and that is our legal business name.

We added the dba ShaKa Studios (a combination of our names, Shane and Kandas) several years later. However, in 2018, a malicious company hijacked the domain name and we no longer own the dot com associated with that dba. (They want to sell it back to us for $25,000).

We do business under the dot coms: pegrack.com and shanerodarte.com

Fun fact, we’ve owned pegrack.com since 1999 but it was not our first dot com.

Go ahead and call us Shane Rodarte Furniture Maker from now on. It has a nice ring to it, eh? And it’s rather self-explanatory.

Cherry beds can be stained with natural, traditional mahogany or American walnut finish.

Painted beds are available in a myriad of finish options:

Beds can be made in any custom size including but not limited to Twin, Twin XL, Full, Full XL, Queen, King, and California King. We just need to know your mattress dimensions before building your bed.

We offer traditional bulls-eye stamped brass bolt covers for all of our beds at no additional cost. For a more modern look, add Polished Nickel or Brushed Nickel bolt covers for just $56.

Choose from one of these 6 traditional headboard choices, or customize your own design:

Call Kandas at 281-826-2337 or email grateful@momgeek.com.

All merchandise inquiries are welcomed.  Some of our best “new” products come from customer requests.  We can not accept all custom orders, but we will be happy to discuss your needs.